Dr. Chloe Shaw is a research associate at the Institute for Women’s Health, University College London. She completed her PhD at Loughborough University, supported by the Economic and Social Research Council (ESRC). Her thesis used the method of conversation analysis (CA) to study advice giving between mothers and their young-adult daughters in everyday conversations. She has gone on to use CA to study naturalistic talk in health care settings. This began with the Parents and Neonatal Decision Study, in which she has researched end-of-life decision making for critically ill babies in the neonatal unit. In her research fellowship position at GIPPEC, Chloe is using CA to study the process of CALM therapy with advanced cancer patients. Her research aims to explicate the therapeutic process of CALM, focusing specifically on conversational sequences in which the therapist invites the patient to mentalize, or explore alternative ways of thinking about their illness trajectory.